Privacy Policy

Teah Lacey Psychology
Effective Date: 8 June 2026

At Teah Lacey Psychology, I am committed to protecting your privacy and handling your personal information with care. This Privacy Policy explains how I collect, use, store, and protect personal information when you visit my website or contact me.

As a registered psychologist and health service provider, I comply with the Privacy Act 1988 (Cth) and the Australian Privacy Principles.

1. Information We Collect

Through my website, I collect limited personal information when you submit a contact or enquiry form, including:

Your name
Your email address
Your phone number

This information is collected solely for the purpose of responding to your enquiry.

My website does not collect or store sensitive health information through the contact form.

If you become a client, additional personal, medical, and clinical information may be collected and stored securely within my practice management system, Halaxy.

I may also collect non-identifiable website usage information through analytics and advertising tools, such as:

IP address
Browser type
Device information
Pages visited
Time spent on the website

2. How We Use Your Information

I use the information collected through my website to:

Respond to your enquiry
Contact you regarding appointments or services
Maintain administrative records
Improve my website and services
Monitor the effectiveness of website advertising and marketing activities

I do not use your personal information for purposes unrelated to your enquiry unless required or permitted by law.

3. How We Store and Protect Your Information

Information submitted through the website contact form is stored securely and may be transferred into my practice management system if you proceed with an appointment.

Clinical and health information is stored securely within Halaxy, a healthcare practice management platform used to manage client records, appointments, and clinical documentation.

I take reasonable steps to protect personal information from loss, misuse, unauthorised access, modification, or disclosure.

4. Sharing Your Information

I do not sell or rent your personal information.

Your information may be shared only with:

Service providers that support my website, technology systems, or practice operations, who are bound by confidentiality and privacy obligations
Halaxy, for the purpose of securely managing client records and appointments
Other entities where required by law, court order, subpoena, or regulatory authority

I do not share your personal information with third parties for marketing purposes.

5. Website Analytics, Cookies, and Advertising Tools

My website may use cookies and third-party services such as Google Analytics and Google Ads to help improve website performance and understand how visitors use the site.

These tools may collect general, non-identifying information, including:

IP address
Browser type
Device information
Pages viewed
Time spent on the website
Website interactions

This information does not personally identify you.

You can disable cookies through your browser settings at any time, although doing so may affect some website functionality.

6. Accessing or Updating Your Information

You may request access to the personal information I hold about you and request corrections if that information is inaccurate, incomplete, or out of date.

Please contact me using the details below and I will respond within a reasonable timeframe.

7. Links to External Websites

My website may contain links to external websites or services.

I am not responsible for the privacy practices, content, or security of those external websites.

8. Contact Us

If you have any questions about this Privacy Policy, or would like to request access to or correction of your personal information, please contact:

Teah Lacey Psychology
Email: admin@teahlaceypsychology.com.au

9. Updates to This Policy

This Privacy Policy may be updated from time to time.

The most current version will always be available on this website.